To ensure availability and respect the time reserved for each client, we kindly ask that any cancellation or rescheduling request be made at least 24 hours prior to the scheduled session.

  • More than 24 hours’ notice: No charge applies, and the session may be rescheduled subject to availability.
  • Less than 24 hours’ notice: The full session fee will be charged.
  • Missed appointments (No-show): Sessions missed without prior notice are considered completed and are charged at the full session rate.

We understand that emergencies can occur. Exceptional circumstances will be reviewed on a case-by-case basis.

Thank you for your understanding and cooperation, which helps maintain a consistent and supportive therapeutic environment for all clients.